Privacy Policy

Phoenix Real Estate Solutions (“Phoenix RE,” “we,” “us,” or “our”) provides a service that helps real estate agents generate listing flyers and send marketing emails to showing agents (the “Service”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or the Service, you agree to the practices described here.

Information We Collect

• Information you provide. Your name, email address, and any account or billing details you submit when you join our waitlist, create an account, or contact us.
• Listing & campaign content. Property links (e.g., Redfin or Realtor.com URLs), listing details, recipient contact lists, and flyer or email content you create or upload to send campaigns.
• Usage data. Standard log and device information such as IP address, browser type, pages viewed, and timestamps, collected automatically when you visit our website.

How We Use Your Information

• To provide, operate, and improve the Service, including generating flyers and sending the email campaigns you initiate.
• To create and manage your account and process payments.
• To respond to your inquiries and provide customer support.
• To send you service-related and, where permitted, marketing communications. You can opt out of marketing emails at any time.
• To protect the security of the Service and comply with legal obligations.

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate the Service — for example, email delivery providers (such as Amazon SES and Buttondown), AI model providers used to generate flyer and email copy, hosting providers, and payment processors — and only to the extent needed to perform those functions. We may also disclose information when required by law or to protect our rights, users, or the public.

Email Campaigns You Send

When you use Phoenix RE to send campaigns, you are responsible for the recipient lists you provide and for ensuring you have a lawful basis to contact those recipients. We process that recipient data solely to deliver your campaigns on your behalf.

Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data as described below.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

• You can unsubscribe from marketing emails using the link in any such message.
• You may request access to, correction of, or deletion of your personal information.
• Depending on your location, you may have additional rights under applicable privacy laws.

To exercise any of these choices, contact us at the address below.

Children’s Privacy

The Service is intended for businesses and professionals and is not directed to children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes may be communicated through the Service or by email.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at [email protected].